Developer's Guide: Asynchronous REST API Calls via Business Rules in ServiceNow
Developer's Guide: Asynchronous REST API Calls via Business Rules in ServiceNow
Dec 11, 2024
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Your microservice is slow because of external API calls. How do you fix it? ⸻ 1️⃣ Caching 👉 Store common responses in Redis / Memcached so you don’t hit the external API every time. Example: Configs, metadata, country lists served from cache. ⸻ 2️⃣ Timeouts & Smart Retries 👉 Set a max wait time and retry only a few times with backoff. Example: If API doesn’t respond in 300ms, fail fast instead of hanging. ⸻ 3️⃣ Circuit Breaker Pattern 👉 If an API keeps failing, stop calling it temporarily and
0:11
Your microservice is slow because of external API calls. How do you fix it? ⸻ 1️⃣ Caching 👉 Store common responses in Redis / Memcached so you don’t hit the external API every time. Example: Configs, metadata, country lists served from cache. ⸻ 2️⃣ Timeouts & Smart Retries 👉 Set a max wait time and retry only a few times with backoff. Example: If API doesn’t respond in 300ms, fail fast instead of hanging. ⸻ 3️⃣ Circuit Breaker Pattern 👉 If an API keeps failing, stop calling it temporarily and
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