TMCnet

Using AI-Driven Sentiment Analysis to Retain Top-Tier Agents

In the fast-paced world of customer service and sales, retaining top-tier agents has become a critical priority for ...
VentureBeat

Intel adds sentiment analysis model to NLP Architect

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last year, Intel’s AI Lab — a cross-disciplinary team of machine learning ...
TechRepublic

Can ChatGPT Do Reliable Call Center Sentiment Analysis?

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...
BizTech

Advanced Ways Financial Firms Are Using Sentiment Analysis

Understanding what the markets will do before the competition realizes the same thing is a cornerstone of success in the financial services industry. While talented market watchers rely on their own ...
VentureBeat

NLP firm raises $37M in series B2 to grow ESG, sentiment analysis services

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In 2014, three college students embarked on a mission to unravel the ...
Forbes

Actionable Strategies In Real-Time Marketing Using Sentiment Analysis

If you work in a digital marketing agency, the following scenario will likely be familiar: You get a call from a stressed-out client and hear their voice shaking on the other end of the line, their ...