Salesforce is rolling out a series of productivity tools as well as Einstein-powered recommendations for its Trailhead skills platform. The news, which lands ahead of Salesforce's TrailheaDX digital ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Salesforce’s latest AI offering reflects a strategic shift toward a model where customers rely on AI agents, rather than traditional user interfaces, to interact with software systems.