In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...
You spent a bundle on software, legacy integration, CRM, ERP and custom applications. The last thing on the agenda is support. And that’s where it stays – at the bottom, a poor stepchild of IT ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results