When it comes to diversity programs, I’ve found that while many are well-intentioned, they don’t address the behavioral changes needed to give credence to the work experiences of marginalized groups.

On July 1, Greece introduced a six-day work week for some categories of employees, namely those working for private businesses that provide 24/7 services. The new legislation seeks to boost ...

At a Veterans’ Affairs primary care women’s health clinic, primary care providers (PCPs) are responsible for monitoring patients who are prescribed opioids. The majority of patients don’t receive ...

When was the last time you were confused about the language used in a business situation? Or, what was your most recent challenge to someone’s language (maybe your own) in order to clarify what is ...

Designing for cognitive diversity is reshaping how organisations approach performance, wellbeing, and the future of work.

Question: We are trying to create some standard work around several processes in our plant. Who should “own” this—the operators who run the process or an engineer? I’m not sure I can get everyone to ...

Sometimes we lose sight of a simple truth about systems: They are made up of people. Despite all of the frameworks and tools at our disposal and all of our learning as a field of practice, purely ...