The strategic necessity for digital transformation has been on the rise as businesses are now realizing its importance to effectively automate day-to-day processes. According to SmartBear’s ‘State of ...

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Vonage Meetings API, a no-code, embeddable video conferencing solution. With ...

Meet Plain, a new startup that wants to reinvent support tools. While the customer support space is a competitive industry with big tech companies like Intercom and Zendesk, Plain believes it has a ...

Companies are always searching for ways to improve the customer experience. For Indian B2B firms, API banking solutions have become a key instrument in achieving such an objective. Such solutions not ...

If you are interested in building your very own AI customer service representative to help with the ever-increasing workflow of your business or daily lives. You may be interested in a new video ...

OpenAI no longer relies on API customer data to train its large-language models and ChatGPT, CEO Sam Altman told CNBC. The company quietly updated its terms of use in ...

OpenAI has stopped using customer data sent via APIs for training its language models. The policy change mainly affects business customers, not ChatGPT users. OpenAI's decision highlights the growing ...

Using Peloton’s API, Masters was able to scrape all sorts of customer information that would typically be private, depending on the individual user’s settings. That includes customer profiles, which ...